Common Waterproofing Questions Property Managers Ask
by Michelle
- September 15th, 2022 /
- Education
Property managers are responsible for maintaining the wellbeing of their tenants and ensuring their complex runs safely and efficiently. If your multi-family property has resident balconies or patio spaces, you may consider balcony waterproofing systems to prolong those investments.
Here are some frequently asked questions regarding waterproofing in a multi-family environment:
Q: How intrusive will the work be for my tenants? Will they need to leave or face disruptions?
A: In most cases, contractors can perform installations from the exterior of the buildings, focusing on balconies or decks located at the back of the units. If there’s a need to remove and replace doors and thresholds, some interior work may be required, which could necessitate temporary adjustments for tenants. When waterproofing entryways, our installers will provide advance notice, typically informing you and your tenants that access to units may be limited for about 6-8 hours, depending on the project’s progress.
Q: Can tenants place items like chairs, tables, potted plants, or doormats in their space without worrying about damage?
A: While our surfaces are designed to be extremely durable, scratching can still occur. We recommend using rubber protectors under the legs of tables and chairs. To prevent water staining or damage, potted plants should be placed on stands rather than directly on the surface. Although your space is waterproofed, standing water should not remain for extended periods. If tenants wish to use doormats, breathable materials are best to avoid trapping dirt or moisture underneath, which can lead to staining. Regularly moving items for cleaning underneath is also advisable.
Q: How easy is it to clean and maintain the surface?
A: Maintenance is straightforward! Regularly sweeping away dirt and debris is typically sufficient, either daily or weekly. For deeper cleaning, use a neutral pH cleaner or a diluted solution of Trisodium Phosphate (TSP). Simply scrub the surface with a soft-bristle brush or broom and rinse away. After a few years, we recommend conducting a deck or balcony inspection to ensure optimal performance. Resealing the surface every 3-5 years with the same top coat or sealer is also advisable to maintain its integrity.
Q: How long can I expect the system to last, and what warranty options are available?
A: With proper cleaning and maintenance, your deck can last for many years. Following the initial inspection schedule provided by your Westcoat representative and adhering to resealing recommendations (every 3-5 years) will help ensure longevity. We offer various warranty options tailored to meet the specific needs of your complex. Please share your warranty expectations with us, and we will work together to find a suitable solution.
